Refund & Returns Policy

 

Last Updated: October 2025

At Travel With Hassan Tourism LLC, we value your trust and satisfaction. Our goal is to provide smooth, transparent, and reliable travel experiences. This Refund & Returns Policy explains the conditions under which refunds, cancellations, or modifications may apply to bookings made through our website — https://travelwithhassan.online/.

Please review this policy carefully before confirming any bookings or payments.

1. General Policy

All bookings made with Travel With Hassan Tourism LLC — including hotel reservations, travel packages, event management, and holy tour services — are subject to the terms below.
Refund eligibility depends on the type of service booked, the supplier’s (e.g., hotel or airline) cancellation policy, and the time of cancellation relative to the service date.

2. Cancellations by the Customer

If you wish to cancel or change your booking, please contact us as soon as possible at info@travelwithhassan.online or call (251) 316-0391.

Refunds or credits will be processed based on the following:

  • Hotel Bookings:

    • Cancellations made 7 or more days before check-in are typically refundable, subject to the hotel’s individual policy.

    • Cancellations made within 7 days of the check-in date may incur a partial or full charge.

  • Travel Packages:

    • Refunds depend on the specific package terms. Some promotional or discounted packages may be non-refundable.

    • For flexible packages, cancellations made 14 days before departure are usually eligible for a partial refund after deducting administrative fees.

  • Event Management Services:

    • Deposits paid for event planning are non-refundable once confirmed.

    • If cancellation occurs before major arrangements are finalized, partial refunds may be considered at our discretion.

  • Holy Tours:

    • Due to advance arrangements with third-party providers, these bookings are non-refundable once confirmed.

    • In some cases, rescheduling may be available if requested at least 30 days before departure.

3. Cancellations by Travel With Hassan Tourism LLC

If we must cancel a booking due to unforeseen circumstances (such as natural disasters, government restrictions, or supplier unavailability), customers will be offered one of the following:

  • A full refund of the amount paid, or

  • A credit voucher for future use on any of our services

We will make every reasonable effort to notify affected customers promptly and provide alternative arrangements whenever possible.

4. Non-Refundable Services

Certain bookings and fees are strictly non-refundable, including:

  • Processing or administrative fees

  • Payment gateway or transaction fees

  • Non-refundable hotel or airline fares

  • Special promotional or last-minute offers

These terms will be clearly displayed at the time of booking.

5. Refund Process

If your booking is eligible for a refund:

  • Refunds will be processed using the same payment method used during the original transaction.

  • Processing time may take 7–14 business days, depending on your payment provider.

  • You will receive an email confirmation once your refund has been issued.

6. Amendments or Rebooking

If you prefer to change your travel dates or switch to a different package instead of canceling, we’ll do our best to accommodate your request.

  • Changes are subject to availability and may incur adjustment or rebooking fees.

  • Requests must be made via info@travelwithhassan.online before the booking’s effective date.

7. Third-Party Services

When a booking involves third-party suppliers (such as airlines, hotels, or transport operators), their individual refund and cancellation policies will apply.
Travel With Hassan Tourism LLC acts as a booking intermediary and follows each partner’s refund guidelines.

8. Force Majeure

We are not liable for refunds or compensation resulting from circumstances beyond our control, including:

  • Natural disasters, pandemics, or extreme weather

  • Government restrictions or travel bans

  • Strikes, protests, or civil unrest

  • Sudden closures by third-party providers

In such cases, we will work with our partners to seek the best possible solution or credit option for you.

9. Contact Us

For refund requests, cancellations, or booking adjustments, please contact us using the details below:

Travel With Hassan Tourism LLC
📍 14321 Westway Lane Apt 1, Woodbridge, VA 22193, USA
📞 (251) 316-0391
✉️ info@travelwithhassan.online
🌐 https://travelwithhassan.online/

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